Let It Pour: My First Assignment as Executive Assistant :: Critical Thinking Case Study

Introduction Just starting a new position as executive assistant, working directly for the CEO of Faith Community Hospital I receive my first assignment as executive assistant. I am charged with solving specific problems, delivering the solutions and describing my rationale for my proposed solutions, my boss, the CEO of the Community Hospital is requiring the information next Monday. In my following report I will take steps to identify the problems and to solve each of the problems described using the critical thinking skills I have learned at State University. I will be using my decision making skills along with a brainstorming technique to help me solve these problems. The two problems that I have identified are as follows: The first problem I have identified to solve is the moral and ethical differences our practitioners have towards administering care to patients resulting in different levels of care provided by different practitioners. The second problem that I have identified is our increa sed costs per patient. I need to brainstorm what we can do to reduce or avoid the potential continuing increased costs. Critical Thinking Case Study To begin, I need to study the problems thoroughly and efficiently. Then I will need to isolate each of the problems that the CEO and I discussed in the meeting. I will need to analyze each problem and evaluate alternatives for each problem. After that is done, I will make recommendations with corrective actions prepared for the CEO by Monday. In my CEO's assignment I have identified the two separate problems and I will be evaluating them each independently. Problem #1 First, I have to identify the problem. The hospital and regulators are seeing inconsistent decisions that are implemented for the patients based on the particular doctors' or nurses morals, and ethical beliefs. As the CEO said "On one hand, we have particular patients who refuse to take certain medical services, and on the other hand, particular staff members who refuse to provide certain services." The doctors are not following any set standards for issuing care for our patients. This problem needs to be immediately rectified. To solve this issue I need to break down the problem into its different elements. I have identified the problem, now I have to define the goals. Goals The goals that we need to accomplish are to have each practitioner administer consistent care for our patients regardless of personal morals and ethics. We also need to make sure that no patient is refused care, regardless of the doctors' beliefs, medical coverage or lack of coverage.